Use Cases
Hawaii Cloud Innovation Summit Conference 2022
TRUE and Transform Hawaii Government Launch First-Ever Hawaii Cloud Innovation Summit —The Must-Attend Event of the Year For Hawaii’s Organizations To Meet Global Experts, Get Inspired and Re-Think What’s Possible Through Cloud-First Technology
Transforming to Thrive in a Post-COVID World
The COVID-19 pandemic has dramatically accelerated many trends that were already underway, creating some unique challenges and great opportunities for companies in Hawaii to grow.
Innovation Framework: Ideas to Impact
The Innovation Framework provides a model for fostering creativity and innovation within organizations and communities.
AI for Call Center
Increased call volume, a high number of repeat questions and focus on customer service drove Central Pacific Bank (CPB) to evaluate different options to make their help desk and call center operations more effective and efficient.
The People and Bots Behind Safe Travels
Nearly 1.5 million travelers to Hawaii have used the Safe Travels Digital Platform since the pre-travel testing program began in October. Hear from the experts who collaborated on this effort that integrated a multi-layered approach using innovative solutions that assisted to jumpstart the State’s economy.
A Tale of Two Government Agencies on Salesforce
Hear inspiring stories from the Department of Commerce and Consumer Affairs and the Department of Hawaiian Home Lands as they share how they are implementing Salesforce and transforming their Departments.
An Old School Company Digitizes
Forbes named Jeff Smith one of the most experienced chief information officers in the world. “He led the technology functions of Ingersoll Rand, Allied Signal, Telstra, and IBM. At Suncorp, he rose above the role, beginning his tenure there as CIO, rising to the role of Chief Executive Officer of Suncorp Business Services.”
Collaboration Made Easy With Microsoft Teams
Are you receiving hundreds of emails a day and can’t keep up? Are you a Microsoft 365 user but don’t have time to figure out how to make the most of its features? Have you heard that Microsoft Teams is “just another messenging app?”
Chatbot Bootcamp: Using Google Cloud
With customer demands continually increasing, Chatbots is one way to leverage technology to service customers’ common queries, so that your team can focus on the more complex issues, or be redirected to higher value tasks.
AWS and Personalized Product Recommendations
Gartner predicts that the business value created by AI will reach $3.9B in 2022. Understanding customers and being able to launch personalized campaigns for customers with relevant recommendations helps businesses bridge needs of their customers with their relative journeys.
Becoming a Data-Driven Business
Research suggests that while most companies stress the importance of turning data into actionable insight, less than a quarter feel their company is successful at doing this. A large portion of our local businesses are not treating their own data as an asset.
Achieving Data Accuracy, Agility and Speed Through Workflow Automation
Learn how workflow automation supported HMSA’s implementation of employee vaccine mandate tracker in just days!