CASE STUDY
Homeless Care Coordination Pilot
Technology can serve Hawaiʻi’s most vulnerable communities — and create sustainable local jobs in the process.
TRUE’s coordination of this pilot with the Institute for Human Services proved that values-centered technology adoption delivers both human impact and economic opportunity. The pilot created new roles in data stewardship, care coordination, and technical support.
Results exceeded every goal:
1,044
New clients entered into the coordinated system (nearly 2x the original target)
1,307
Clients provided coordinated services (over 6x the original target)
273
Clients placed in temporary shelter (nearly 9x the original target)
25
Community engagements completed (119% of goal)
The pilot also demonstrated TRUE’s leverage model: coordinating existing resources to create outsized impact relative to philanthropic investment.